There have been similar cases in the past where the keyboard stopped working because of some issue in the operating system. Moreover, make sure the keyboard/type cover is enabled in UEFI/BIOS and working fine in that environment.

If not, then follow the first two steps to troubleshoot the keyboard and if you are not able to solve then contact Microsoft support because most likely you are dealing with a faulty keyboard.Also, if no solution works for you, then disconnect the keyboard/type cover from the Surface Pro and leave it without power so that all of its power is drained and then try the solutions again.The first thing which you should check is whether your keyboard is indeed in a working condition.

Surface Studio and your keyboard isn’t working, hold down the pairing button (it’s on the left side of the kickstand) until it connects. The idea is that the keyboard on the laptop can be detached to convert the laptop to a tablet and vice versa.Surface Pro 4’s keyboard is more prone to issues than other conventional laptop counterparts because it can be detached. 11 people were helped by this reply In that case, uninstalling older/corrupted drivers and installing the updated drivers may solve the problem. Even though the idea seems simple, the keyboard has a separate firmware being used in parallel to the laptop detection software in the computer. USB, Bluetooth, or on-screen keyboards may still work.

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After it is cleaned, give it around 2-3 minutes and then turn on your computer again. If that doesn’t work, you’ll need to set up Windows 10 using the on-screen keyboard. You can follow the question or vote as helpful, but you cannot reply to this thread. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2…Leaks Showcase Microsoft Surface Pro 7, Surface Book 3 & The All New… Make sure that you are logged in as an administrator before proceeding.If even after performing all the above solutions your keyboard doesn’t work, you should move on and contact Microsoft Support or take it to the store if you have a warranty. Surface Pro 4 is a detachable laptop-tablet which has gained lots of traction over the recent years. technical support services. Here are some of the reasons as to why these issues might occur:Before we start with the solutions, make sure that you have all your work saved and data backed up. It was here that I first noticed that not only was it saying that my Bluetooth was turned off on Surface Pen and Arc Touch Mouse If it doesn’t work there, it means that the keyboard itself is broken. Bluetooth doesn't work after you upgrade to Windows 10 from Windows 8.1 or Windows 7. We will be performing a two-button shutdown. This will clear all the temporary configurations and remove all the Microsoft releases frequent updates for fixing bugs or introducing new features. On my Surface Pro 2017, I discovered my bluetooth action button went missing as well. Both mean the same thing. You can also use a q-tip to clean more properly. They are very prone to updates my Microsoft as well.Outdated/corrupted drivers can cause the keyboard not to work properly. Keys on keyboard not working. Bluetooth doesn't work after a Windows 10 update is installed. Before disconnecting,

Okay chronological occurrences and status given in order below:- Regular Windows 10 update on my Surface Pro 4 yesterday (July 24, 2017)- I noticed that the Bluetooth option from the Action Center has gone missing.