These loops usually happen because of a problem with the operating systems. Any suggestions would be much appreciated! Now it was up to us to recover our client’s data.We quickly deduced that the flash memory device inside the Surface Pro 4 tablet had failed. press and hold on the power button for 20 seconds to shut it down. Unfortunately, dismantling the tablet to get at the SSD would render the tablet utterly unusable, as it would require destroying the LCD screen. Hard reset stopped working for me as well.Funny what ended up fixing it - I shook the device hard and it started working again.

I've seen indications from previous models that this is actually an SSD failure problems.That sucks. Seemed like a video driver failure though since the keyboard still worked and I could undock, but the screen was frozen with the speakers making some horrible loud buzzing sound. It has happened other times as well.New comments cannot be posted and votes cannot be castA subreddit for the Microsoft Surface family of products. These loops usually happen because of a problem with the operating systems. This causes the O/S to go back to square one and start over. Ever since then it's stuck in a loop and won't get passed the UEFI screen. To load the UEFI firmware settings menu: Shut down your Surface and wait about 10 seconds to make sure it's off.

Shut down Surface . Microsoft Surface Pro. Press the power button on its own to turn on the Surface Pro tablet. Fix: Surface Pro 3 Stuck on Surface Screen If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. Initially I just used the 'Exit' button in the UEFI and three tries later it skipped the screen. Others, like the Surface Pro, use PCIe or M.2 SSDs.In some situations, making these repairs requires Cody to completely dismantle the tablet. Now it was up to us to recover our client’s data.We quickly deduced that the flash memory device inside the Surface Pro 4 tablet had failed. But these situations can also occur due to a failure of the data storage device itself (in this case, a PCIe SSD).If a hard reset doesn’t work, you may have to boot from a recovery USB drive. Once he’d fixed the SSD’s firmware issue, he could salvage all of the client’s critical data. For future reference you can do this by holding down volume up for 10 secs and then holding down power for 10 secs.If it's no longer finding your HD it's very likely a faulty SSD :(Took into an ms store and managed to get the timing just right on holding the shift key down and booting passed the UEFI screen. Then I just barely had to do that for 20 min. The type of memory can vary from brand to brand. This used to be a more common procedure. For Surface Pro, you could try a regular UEFI based boot loader or use a virtual machine software in Windwos 8. Ever since then it's stuck in a loop and won't get passed the UEFI screen. Derek, Ah ok. I was about to start hard resetting it and found this thread as well. I've had one hard-lock so far on the SB. In really bummed, looks like this is a lemon.Had this same issue a few times triggered by flipping the screen into tablet mode. Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. Forums. before it worked. In this case, the O/S reaches the point where it failed the first time, fails again, and goes back to square one. Others, like the Surface Pro, use PCIe or M.2 SSDs.In some situations, making these repairs requires Cody to completely dismantle the tablet. If your Surface tablet is stuck on the Surface screen, your tablet is stuck in a boot loop. I'm assuming that means the SSD was unseated slightly.In order to download the recovery image Microsoft wants my serial number, I can only get to the serial number if I can detach the screen, which I cannot do because I cannot get into Windows.In case anyone searches for this, you can get the serial number from UEFI or from the box it came inI've had the same issue. I rebooted once and everything was fine (after installing all the updates.) I’ve seen suggestions to disable secure boot, but that change hasn’t helped. I got my new surface book this morning and was able to go through some basic setup. It then hard locked on me randomly and so I had to do a force reboot (Hold down the power button). Wait 5-10 seconds. It does this again and again until you tell it to stop.Computers and tablets and phones can do math very fast, which makes them look very smart. Mine's been getting worse. Instead, try Solution 1. I've seen indications from previous models that this is actually an SSD failure problems.That sucks. We rated this tablet data recovery case a 10 on our ten-point case rating scale.A 20nm Micron NAND chip, capable of storing 1 Terabit of data. The truth is that for the most part, our computers, phones, and tablets are actually idiot savants—in other words, very stupid.If your Surface tablet is stuck on the Surface screen, your tablet is stuck in a boot loop.

Usually, when a computer gets stuck in a boot loop, the problem has to do with the operating system.

Then I just barely had to do that for 20 min.

Microsoft Surface Forum.

All tablets use flash memory in lieu of the hard drive found in most computers. In really bummed, looks like this is a lemon.Had this same issue a few times triggered by flipping the screen into tablet mode. I rebooted once and everything was fine (after installing all the updates. I received the same cases for the last three months. The easiest way to recover your Surface if you got stuck on a bootloop : https://bit.ly/3fdUXal Thanks for watching. surface pro 2 stuck in uefi surface pro 2 uefi stuck surface pro 4 stuck in uefi surface pro stuck in uefi surface pro uefi firmware update surface stuck in uefi surface stuck on uefi surface uefi boot loop Members online.

Perform Command Prompt. No members online now. Anything but ordinary.Press J to jump to the feed. I was about to start hard resetting it and found this thread as well. It then hard locked on me randomly and so I had to do a force reboot (Hold down the power button).